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With Qoli, you can easily record and play back all sales calls, access detailed sales call logs, and track your team’s sales performance. Use these insights to coach your reps effectively, close more deals, and maintain compliant, high-quality conversations.
Performance Dashboard
Sales Call Recording
Call Transcripts
Call Scoring
CRM Integration
Sales call recording is a process that lets you record sales calls and save phone recordings of your sales team. This helps you review calls to catch important details, improve your sales pitch, and close more deals. With call recordings, you can coach your team better and keep track of customer needs, so your sales process gets stronger and more efficient.
We know great customer conversations grow businesses, so we created call recording software tailored to your industry’s needs.
Automatically save each sales call for easy playback and detailed analysis. This allows your team to revisit calls, learn from real interactions, and keep accurate records for training and compliance.
Review calls quickly with searchable call transcripts and audio playback. Stay organized and spot coaching or follow-up opportunities without missing important details from any conversation
Monitor agent adherence to scripts, call quality standards, and handle escalations efficiently. Use real-time call tagging and sentiment analysis to boost customer satisfaction.
Track property tours, client negotiations, and offer discussions accurately. Use recorded calls to ensure contract clarity and improve agent responsiveness with detailed follow-ups.
Our software records all important calls, such as loan discussions and customer service conversations. This helps your team keep clear records and manage customer needs better.
Record order confirmations, product inquiries, and service feedback. Leverage call analytics to optimize customer journey mapping and increase upsells.
Well-managed sales team ensures your customers get prompt, accurate, and helpful support every time.
Using real phone recordings, you can train and coach your team more effectively, reducing turnover & improving performance
Optimize scheduling to increase employee productivity, reduce costs, and keep your employees and customers satisfied.
Monitor your call center operations in real-time, streamline workflows, and improve overall call center efficiency
Track contact center metrics such as call volumes, AHT, CAC, and customer sentiment to make informed business decisions.
Great customer support helps your brand stand out and builds long-term trust with your customers
Sign up with your business email to create an admin account and access the dashboard for all employee activities.
Install and set up the Qoli call management app on employee devices, and grant permissions for call monitoring.
Add multiple employee devices from your admin dashboard and manage all call activities with detailed insights and reports directly from the dashboard.
Overall Rating 4.5/5
Call recording software is a special tool that saves audio from phone calls so you can listen to them later. Think of it as a tape recorder but for phone conversations. Businesses use it to keep track of what was said, help train workers, and solve problems if people forget important details.
When you make or receive a call, the software automatically records the voices and saves them as a file. This can happen on traditional phone lines or on internet calls (VoIP). Usually, the recordings are stored safely on a computer or online, where it’s easy to find and listen to again.
How it works step-by-step:
Sales teams use call recordings to improve sales performance and close more deals. Listening back to talks with customers helps team members learn what worked well and what needs fixing.
How it helps sales:
Call recording laws vary by region and are mostly based on consent rules. Generally, two types of consent exist:
How it helps sales:
In the US, some states like California, Florida, and Pennsylvania require all-party consent. Others require only one party to consent. In India, courts have allowed one-party consent recordings, especially for legal evidence, but recordings must meet authenticity and relevance standards.
Call recording gives many good things for businesses and customers alike:
How it helps sales:
Choosing the best call recording software for sales involves evaluating features and business needs. Follow these steps:
It depends on your team and needs, but if you are looking for reliable and accurate software, Qoli call management software is the best option with automatic recording, call transcripts, performance tracking, and CRM integration.
Yes! Once you set it up, Qoli records your sales calls automatically. You don’t need to press any buttons, so you never miss a conversation.
Not really. You can record as many calls as you need, whether you’re a small team or a busy call center. It’s designed to handle all your sales calls without worry.
Absolutely. Qoli can turn your calls into text, so you can quickly check what was said, search for key points, or share notes with your team without listening to every call.
Yes, it does. Qoli works well with most major sales CRMs, which makes it easy to keep all your customer data and call info in one place.
It’s simple. Just go to the dashboard, find your call, and download it. You can save it on your computer or share it with your team in common file formats.
Yes, it does. Qoli works well with most major sales CRMs, which makes it easy to keep all your customer data and call info in one place.
Qoli gives you detailed reports and dashboards. You can see how many calls each person made, how long they talked, conversion rates, and more. It’s a really easy way to see what’s working and where the team can improve.
